Policies

BUSINESS POLICY OBJECTIVES

To provide high quality, client-focused construction consultancy services
To provide a service that properly addresses our Clients’ requirements in a professional and cost effective manner.
To provide a service based on experience, expertise and professionalism.
To provide a service that exceeds expectations, delivering a robust and effective service whilst constantly striving to bring innovation and added value.
To ensure that all appointments receive the highest quality service, irrespective of value.
To keep Clients and all members of the team informed at all times.

Client Relationship

We strongly believe that we need to work with the Client as part of a team and our experience, gained from many successful schemes, reinforces that belief. To do that, we will provide a service based not just on traditional values but:
Keep our Clients fully informed at all times
Listen to our Clients and present information as and when they require
Meet deadlines
Control costs
Be open and flexible in respect of fees

Fees

Initial advice is given freely without charge. This applies even if you decide not to use our services. We understand the need to control costs and are always willing to discuss fees. Fees will normally be related to the value and type of project and will, wherever possible, be agreed before commencing work. Fees will attract VAT at the appropriate rate.

Keelagher Okey Klein have implemented written policies and procedures addressing:

• Anti-Bribery and Anti-Corruption Policy
• BIM Policy
• Business Continuity Policy
• Collaborative Working Policy
• Corporate Social Responsibility Policy
• Data Protection Policy
• Environmental, Sustainability & Carbon Reduction Policy
• Equal Opportunities Policy
• Health Safety Welfare Policy
• Lone Worker Policy
• Modern Slavery Act Statement
• Privacy Notice
• Quality Policy Statement
• Safeguarding Policy
• Social Value Policy
• Cyber Security Policy
• Accident and Investigation Reporting
• Mental Health and Wellbeing Policy
• Menopause Policy
• Whistleblowing Policy
• Disaster Recovery Policy
• Archiving and Retention of Records Policy
• Carbon Reduction Plan